Privacy policy

Kabako (“we”, “us”) runs African drumming team building, events, school workshops, African Nights and drumming classes in Cape Town. This policy explains what personal information we collect through kabako.co.za, why we collect it, and what you can ask us to do with it.

Who is responsible

Our Information Officer is Matthew Bird. You can contact him at kabako@kabako.co.za about anything in this policy.

What we collect

When you send an enquiry. Our enquiry forms ask for your name, email address and, depending on the page, your cell number, your organisation or school, the date you have in mind, the number of people or learners, the grades taking part, your venue or area, how you found us, and a message about your plans.

When you email, phone or WhatsApp us. We receive whatever you choose to send, along with your email address or phone number.

When you browse the site. Like most websites, our hosting provider keeps basic server logs (such as your IP address, browser type and the pages you visit) to keep the site secure and working. We use Google Search Console to see how the site appears in Google search results. It reports on search performance in general and does not identify individual visitors. We also advertise on Google, and Google Ads uses cookies to tell us how many visits and enquiries come from our adverts (see Cookies below).

We do not ask for, and ask you not to send, sensitive information such as health details, ID numbers or banking details through the website.

Why we use it

• To reply to your enquiry, prepare a quote and plan your session or event.
• To deliver what you book, including confirming dates, venues and group details.
• To keep records of our bookings and correspondence.
• To keep the website secure and understand how it is used.
• To see how well our Google adverts work.

We do not sell your personal information, and we do not add you to a mailing list unless you ask us to.

Who we share it with

We only share personal information where we need to in order to run our business:

• Our website host, Afrihost, which stores the site and the enquiries sent through it, in South Africa.
• Our email provider, Afrihost, which delivers and stores our email.
• WhatsApp (Meta), if you choose to contact us that way. WhatsApp's own privacy policy applies to those messages.
• Google, through Search Console and Google Ads as described above and under Cookies.
• Facilitators or venues working on your booking, but only the details they need to deliver it.

Some of these services store information outside South Africa. Where that happens, we only use providers that protect personal information to a standard comparable to POPIA.

Cookies

Cookies are small files a website saves in your browser. Ours uses only a few.

• Google Ads. When you visit the site, especially after clicking one of our adverts, Google Ads sets a cookie (such as _gcl_au). It lets us count how many visits and enquiries our adverts bring in. It does not tell us who you are or what you write in our forms. Google may also use cookies to show and measure adverts across the web, as described in its own privacy policy at policies.google.com/technologies/ads.
• Site cookies. Our website and hosting may set a small number of technical cookies to keep the site working and secure. These are not used for advertising.

You can block or delete cookies at any time in your browser settings, and you can manage how Google personalises adverts at adssettings.google.com. The site still works without cookies.

Photos and video at our sessions

We sometimes take photos and video at sessions and events and may use them on this website and our social media. We ask the organiser's permission first.

Images from school workshops, if we use them at all, are generally large group shots in which individual learners can't be identified. Where a face could still be recognised, we sometimes use AI tools to subtly adjust the image so that nobody in it is identifiable. We don't add or invent anything: the scene stays true to the original, but the faces no longer look like recognisable people. We do this to protect learners' privacy.

If you appear in an image and would like it removed, contact us and we will take it down.

How long we keep it

We keep enquiries and booking correspondence for as long as we need them to deliver your booking, and for no longer than 12 months after our last contact with you, unless the law requires us to keep it for longer.

How we protect it

The website uses a secure (HTTPS) connection. Access to enquiries and our email is limited to the people who need it, and is password-protected. No system is perfectly secure, but we take reasonable steps to prevent loss, misuse or unauthorised access. If a breach affects your personal information, we will let you and the Information Regulator know as POPIA requires.

Your rights

Under the Protection of Personal Information Act (POPIA) you can ask us to:

• tell you what personal information we hold about you;
• correct or update it;
• delete it, where we no longer need to keep it;
• stop using it for a particular purpose.

To do any of these, email kabako@kabako.co.za. We will reply within a reasonable time, and we may need to confirm your identity first.

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Regulator of South Africa at inforegulator.org.za.

Children

Our website is meant for adults. We do not knowingly collect personal information from children through it. School workshop enquiries come from teachers or school staff.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.